OUR MISSION

Welcome to SML Insurance Brokerage, where your peace of mind is our top priority. With over 40 years of experience in the industry, we have built a reputation for providing personalized and comprehensive insurance solutions tailored to meet the unique needs of each client. Our team of dedicated professionals is committed to delivering exceptional service, ensuring that you receive the right coverage at the best possible rates. Whether you are looking for personal, business, or specialty insurance, we take the time to understand your specific requirements and offer expert guidance every step of the way.

At SML Insurance Brokerage, we believe in fostering long-term relationships based on trust and transparency. Our mission is to empower our clients with the knowledge and confidence to make informed decisions about their insurance needs. We work with a diverse network of top-rated insurance carriers to provide a wide range of options, ensuring that you have access to the most reliable and cost-effective solutions available. Our commitment to excellence is reflected in our ongoing efforts to stay ahead of industry trends and continuously enhance our service offerings. Let us be your trusted partner in navigating the complexities of insurance, so you can focus on what matters most to you.

Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

• Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
• Guide you through the claims process for a prompt and fair resolution of your claim.
• Help you solve problems related to your coverage or account.
• Explain the coverages and options available to you through our agency, at your request.
• Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
• Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
• Use our experience and multiple company relationships to customize your coverage as needed.
• Commit our staff to continuing education so they may be more knowledgeable in serving you.
• Treat you with respect and courtesy.
• Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.